On Site Mobile Detailers Tucson
On Site Mobile Detailers Tucson Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On Site Mobile Detailers Tucson has 1.3 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast turnaround.
Cons: Total ripoff, No business license, Services not performed.Recent recommendations regarding this business are as follows: "Never!", "Do it yourself", "Run do not use", "Do not contract under situation.", "Find someone else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On Site Mobile Detailers Tucson has 1.3 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast turnaround.
Cons: Total ripoff, No business license, Services not performed.Recent recommendations regarding this business are as follows: "Never!", "Do it yourself", "Run do not use", "Do not contract under situation.", "Find someone else".
Most users ask On Site Mobile Detailers Tucson for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received the money back
The person who arrived was dressed very unprofessionally, showing his underwear and wearing sweatpants. However, he did a great job removing the cigar odor.
What I disliked was that on the day I provided them with my card information for the payment, I received a fraud alert from my credit card company, leading me to suspect that they stole my card information. Additionally, they charged me a $25 deposit to secure my appointment, which they said would go towards my car detail cost, but I was still charged the full price of $299. So, I called them and asked if I could get the $25 back, and they responded, 'There is a 5% charge for using a credit card as payment so... ummmm...' and ended the conversation.
5% of $299 does not amount to $25. They promised to call me back but, as anticipated, they never did.
Preferred solution: My deposit back.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointed Customer
This is by far the worst Company I have ever dealt with, I had Frank come out June 3 for a full shampoo and detail inside and wash and wax outside. He used a clay bar on my car in the Az summer heat which left my car looking like the clear coat was coming off, I took pictures and they said it wasnt their fault and left me with a mess to clean up Ive owned my car 4 years and never had it looked as bad until I let these people touch it.
They left some brown substance inside my car as well.
No detailing here just a miserably mess. DO IT YOURSELF you will be way happier and do a better job!
Preferred solution: Full refund
User's recommendation: Do it yourself
Misleading pricing, horrible and unprofessional customer service, and total rip off charges
I booked a detail. I requested The showroom shine special but they said it cost more for my car than advertised bc it's an suv.
The person I spoke to said the tech would assess the car on site and see if the price would need to be adjusted due to pet hair or comar condition. When he arrived, he had not even assessed the car but immediately told me there would be a $50 charge for pet hair. I had very minimal amount of pet hair ( definitely not $50) worth. I asked him to look at the car first and then he started arguing with me about how hard it is to clean any pet hair and if I didn't agree to pay the extra $50 I'd have to sign a waiver promising not to give a bad review.
He was rude, u professional and argumentative. He told me to call the office.
I went inside to call the office and before I even came outside he was gone! This company is a sham
User's recommendation: Never!
Worst experience ever. Do not use. 1. Switched days, showed up hours late . Came in a car . Broke
Broke my just replaced windshield. Showed up late.
Did not detail at all. Sprayed Armor all everywhere did not wipe.did not shampoo anywhere in car. Did not vacuum back seats or under back seats. Tires not done , just wasnt detailed.
Sent pictures as requested, sent same detailer back who just asked why he was there.
Left message to get money back and no call back. I want windshield replaced.
Preferred solution: Full refund, windshield replaced, tip (prior to seeing vehicle) replaced
User's recommendation: Run do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: This is absolutely the sorriest work I have ever seen done. And the company will not stand by their warranty! Excuses and more! Told me to go after the detailer not them.
Company fixed the issue and I have been provided with full refund.
Never even washed the vehicle. Sent tons of photos to them.
Quoted me price and then up charged to $786, then down to $686. Rip-off.
Detailer gave my sister in law business card to avoid going thru this company! Only one detailer in tTucson and none in Phoenix so no back coverage!!!I likely will pursue legal means.
- Worst job ever
Preferred solution: Price reduction
User's recommendation: Do not contract under situation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not use this company!
The guy showed up on time, asked to clean my car in the garage. I said okay, figuring he would just clean inside the car and take it out to the driveway to wash the outside.
Took him 2 and 1/2 hours.
When he finished I looked through the car and it seemed okay because it was INSIDE! I asked him where he washed the car and he said inside the garage. It didnt look wet anywhere.
I drove it this morning and saw how filmy and streaked ALL the windows were. I tried Windex and ammonia to clean them but it wont come clean.
My newly sealed garage floor has some black film all over it that I cant get clean either.
The worst detailing Ive ever had. Its in worse shape than before detailing!
Lesson learned, dont use this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst RV Detail ever
They call their self mobile detail but they dont have a pressurized water tank or a Power Washer! One guy showed up with a squirt bottle!
I was unfortunately in the middle of something so I didnt notice that until he was almost done but he also didnt even attempt to clean the awning, didnt get all the bugs off, didnt even touch the windows or the slide out sides, even though they asked how many slide outs we had before they figured up the bill!! I would never use them again!
Total waste of money!! Plus when he arrived he just spent the first 15 minutes trying to get me to upgrade to a wax that was $200 more than the $528 that they had already quoted me!
- Worst mobile detail ever
Preferred solution: Kino Sports Complex Tucson, AZ
User's recommendation: Wash it yourself it will be a much better job than one guy with a squirt bottle!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied completely
We were completely dissatisfied with this service. They did not deliver as advertised.
I was told that he sprayed the roof of the RV but did not clean it. Also, they did not clean any vents. They were still scuffs and water stains that were not wiped away as advertised.
He put an upgraded wax on the RV trailer and said it had to cure for a couple of months and then had to be buffed out for additional money. I would not recommend this service to anyone.
User's recommendation: Find someone else
FRAUD AND SCAM
This company and webpage offer services in every city in the state of Arizona. They do not deliver anything close to the services that they promise.
You are unable to leave a review through Google. They have no business license under this name. They may wash, dry and vacuum your car, but they sure as *** do not shampoo the upholstery, polish and wax as promised. If you use this company make sure the services are performed on camera and do not expect the services listed.
Ask what they will be doing, visually see the products and equipment to be used, and if there is even a water tank on the business vehicle. Insist on an invoice.
- Services not performed
- Unable to review
- No business license
Preferred solution: Full refund
User's recommendation: *** NO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible!
Not worth the money. Didn't have any signage on the vehicle.
The guy had his face so covered as if he didn't want to be recognized as he had out of state plates. I have numerous pictures of what he didn't do.
Missed wiping the inside and there was no water on the driveway, so I don't see how he washed the vehicle. Also didnt clean under the seat because there were still things left under it.
Preferred solution: Price reduction
Horrible Experience
Felt like I was getting swindled. Technician tried to upcharge me and when I changed my mind the he became very pushy.
User's recommendation: Strongly not recommended
Complete rip off.
Did not deliver the services promised, did not do the roof or solar panels.
Did not wash vehicle but cleaned with spray bottles and microfiber cloths.
Total scam.
User's recommendation: Do Not Use.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFacebook id problem
my Facebook authentication App problem please turn off 2factor app or give me login password
Thanks,,
User's recommendation: Help center
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied
Actually no stars. This company are rip off artists. The services they purport to offer on their website "Tucson mobile detailing.com" are not performed in any fashion close to what they state beginning with the exterior wash to carpet shampooing.
The exterior of my motor home was cleaned with 3 spray bottles of some wash wax solution and hand dried with no more than 6 small microfiber cloths.
Roof was cleaned in same fashion. If a half gallon of water was used I would be amazed.
Door jambs weren't cleaned, cabinets weren't cleaned, shower wasn't cleaned, carpet wasnt shampooed or dried per description.
On the original visit one man did exterior and interior in under 4 hours.
Called business and owner assured me they wanted to make it right. Second visit complaints were addressed in the same half *** fashion as original visit.
Do not use this place. This is the only review on the web that is to be found anywhere. My searches for the company at the url did not produce any reviews.
I too paid for this non service. $850.00
Search "onsite mobile detailing" and you will find a website called pissedconsumer where this company is rated.
Preferred solution: Full refund
User's recommendation: Do not use. Zero stars
Ripoff
Paid almost $500 to have my truck washed, waxed and detailed. They upcharged me from the $400 they quoted, and my truck was no better than if I had taken it to a regular car wash.
Wheel wells filthy, seats dirty, didnt wipe the dash, none of the nooks and crannies were cleaned, and they left food and crumbs all over the center console. I had to ask them to remove the junk on my windshield that they didnt clean...absolute scam.
- Fast turnaround
- Total ripoff
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT USE THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo real company?
Called company to inquire about an inside Motorhome detail quote.I talked to Tammy making clear what I want done.She said they will do it and gave me a quote of $433.Technician Frank arrived stating he is not quite awake yet as he worked on his truck all night. He was in the RV for 7 hours but I don't know what he did in there.Walk through at about 5 pm showed that he did an absolute unacceptable job.I pointed out a few things and he got an attitude.He offered to make it right but since most things were still so filthy I made him leave.I was so stupid to give him $400 because I was fuming and just wanted him off the property.
He didn't offer a receipt and I totally forgot to ask for one. He also said it is a partnership and that he is not an employee.I called Tammy and gave her the story.She seemed to be understanding and stated that this technician is an employee.She said she would take care off my issue and get back with me the next day.I did not hear from her and called her at 5 pm.She said something about not having been in the office all day due to some personal issues and will talk to the technician the next day and also to the financial department. No call from her the next day, either.I sent a message via online form and sent an email on Saturday. I explained in detail what all wasn't done and that I have plenty photos to prove it.
I received an email back with no signature / not knowing who wrote the email.No apologies or any professional response just asking for photos or videos as "they have over 60 photos from the technician and according to them it looks like a *very clean detail*. I responded and added photos.
To this day I have not heard back again. I sent many more emails.I tried to call but they have blocked my number,the call did not go out. So my friend used her phone and called and another lady answered.
Supposedly it was Tammy's day off. She was off no help and my friend's number was blocked as well immediately after the phone call.
Despite many emails I have not heard.
Preferred solution: Full refund
User's recommendation: Do NOT use them
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